Thank you for visiting petpalacegear.com(the “Site”).

Petpalacegear is a leading online retail store and source for all things eyewear. The Site is designed by us,Petpalacegear (“we” and “us”), a company with limited liability situated in and vested under the 11602 Lake Underhill Road, Orlando, FL 32825, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week.

We offer a large selection of eyewear and eyewear related products, along with a wealth of information designed to help consumers make educated purchasing decisions. We want each visitor to the Site (“you” — i.e. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, enjoyable visit. That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other.

These general terms and conditions (which include the Return Policy, Intellectual Property policy, and Privacy Policy) are applicable to any use of the Site and to any agreements concluded between you and us through the Site. If you do not agree to these Terms and Conditions, you cannot use or access this Site, you cannot buy any optical products or services through this Site, and you should immediately exit this Site. We may make changes to the Site, these Terms and Conditions of Use, or the policies and conditions that govern the use of the Site at any time in our sole discretion. We encourage you to review the Site and the General Terms and Conditions periodically for any updates or changes. By accessing the Site, using its current or future services and buying pet products or other optical products through the Site, you agree that you have read, understood and agree to be bound by these Terms of Use. Your continued access or use of the Site shall also be deemed to be your acceptance of any updates and changes, and of the reasonableness of these Terms of Use.

Your Account Obligations
In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the “Account Information”) and (b) maintain and promptly update the Account Information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Account Information and certain other information about you are subject to our Privacy Policy. Please review our Privacy Policy to understand our privacy-related practices.

Your Conduct
Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site unless you first obtain our express written consent to do so. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.

Valid Prescription Required
You hereby certify that you have a valid prescription for the pet products that you are ordering. You represent and warrant to Petpalacegear by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You further certify that you will renew your prescription in strict accordance with your eye care provider’s suggested regime. You understand that we will not fulfill your order unless you have a valid prescription. You hereby consent to our contacting your eye care provider, or providing a copy of your original prescription to us, if necessary, to verify your prescription information and any other necessary information.

Color and Product Description
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition.

Delivery
Deliveries will be as soon as possible to the address on your order and are “best effort” based. Subject to delays outside our control, the overall delivery period will not exceed 30 days.